Dr. Marcus Chen combines clinical veterinary expertise with certified practice management credentials to help clinics optimize their operations. With 12 years of experience as both a veterinarian and practice manager, Dr. Chen has firsthand knowledge of the challenges facing modern veterinary practices. He earned his DVM from UC Davis and became a Certified Veterinary Practice Manager (CVPM) in 2018. Dr. Chen specializes in data-driven decision making, having helped over 50 practices improve their operational efficiency and profitability. His analytical approach to practice management has been featured in Veterinary Practice News and Today's Veterinary Business.
No-shows cost veterinary practices thousands in lost revenue annually. Learn proven strategies backed by data to dramatically reduce missed appointments.
The veterinary industry faces a staffing crisis. Learn how to build a practice culture that attracts and retains talented team members in a competitive market.